MacNealy, Mary Sue
Research in Technical Communication: A View of the Past....
533 research must grow in quantity, quality, and coherence for profession to thrive
535 limited scope to empirical, non-personal research with data that could be confirmed/verified and that was significant enough to attend to (more than 1 page)
536 only in 1990 did empirical research articles reach 10%
537-38 lots of problematic sampling techniques and a broad variation in how material and data were gathered--and not all of it was clearly described or discussed
540 tech writers can learn a lot from research done in industry
540 does research build on or add to what is already known
541 major emphasis of research has been on education: what's needed, available, and how effective it is
541 design of user manuals a big emphasis in research
542 "paucity" of research on visuals
542 research is usually carried out in universities and related to advancement/changes in tech
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