Systems for All notes

Systems for All

4
Kuhn's definition of a scientific crisis: when even best professional practices prove inadequate to solve important problem

paradigm: comprehensive conceptual & methodological framework

expertise: knowing something
awareness: knowing about something

specialist focuses on his discipline's methods of solution rather than the problem

[Tech Comm as systems profession?]

9
product/process modeling and model based measurement

13
problem: difficult question without an answer

problem solution: search for an answer to that questions

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problem: difference between present and required state of an entity

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need to know:
characteristics of present state
characteristics of desire state
target solution's date
budget

19
first step of problem solving process is if observer & recipient mental images agree